WSG Group Pty Ltd (“us”, “we”, or “our”) operates  the https://www.wsggroup.com.au/  website.

This Privacy Policy is applicable to WSG Group and its subsidiaries. We recognise that your privacy is important to you, and we are committed to protecting the personal information we collect about you. Within Australia, the Privacy Act 1988 (Cth) (‘Privacy Act’) and the National Privacy Principles, which form part of the Privacy Act, govern the way in which we manage your personal information. This policy sets out how we collect, use, disclose, and otherwise manage personal information about you. We invite you to check our website regularly for any updates to this privacy policy.

We collect and use your data to enhance and provide our Service. By using the Service, you consent to the collection and use of information as outlined in this Privacy Policy. Unless specified otherwise in this Privacy Policy, the terms used here have the same meanings as those in our Terms and Conditions, which can be found at https://www.wsggroup.com.au/

Information Collection and Use

We collect various types of information for different purposes to enhance and improve our Service for you.

Type of Data Collected

Personal Data

While using our Service, we may request that you provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to, the following:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used. This Usage Data could include details such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages you visit on our Service, the time and date of your visit, the duration spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to monitor activity on our Service and store certain information.

Cookies are small files that may contain an anonymous unique identifier. These cookies are sent to your browser from a website and saved on your device. We also use tracking technologies like beacons, tags, and scripts to collect and track information, as well as to improve and analyse our Service.

You can set your browser to refuse all cookies or to alert you when a cookie is being sent. However, if you choose not to accept cookies, some features of our Service may not function properly.

Here are some examples of the cookies we use:

  • Session Cookies: We use these to operate our Service.
  • Preference Cookies: These are used to remember your preferences and settings.
  • Security Cookies: These are used for security purposes.

Use of Data

WSG Group uses the collected data for various purposes:

  • To provide and maintain the Service
  • To inform you of any changes to our Service
  • To enable you to engage in interactive features of our Service when you choose to
  • To offer customer care and support
  • To monitor the use of the Service
  • To identify, prevent, and resolve technical issues
  • To process any application you’ve submitted
  • To carry out activities required by law
  • To provide information about other services that may interest you, offered by us or our affiliated organisations
  • To send you promotional material about us and other organisations we’re affiliated with
  • To support our internal business operations, including meeting legal obligations
  • To analyse our services and customer needs in order to develop new or improved services

Transfer of Data

Your information, including Personal Data, may be transferred to and stored on computers located outside your state, province, country, or other governmental jurisdiction, where the data protection laws may differ from those in your jurisdiction.

If you are outside Australia and choose to provide us with information, please be aware that we will transfer your data, including Personal Data, to Australia and process it there.

By consenting to this Privacy Policy and submitting your information, you agree to this transfer.

WSG Group will take all reasonable steps to ensure your data is handled securely and in line with this Privacy Policy. No transfer of your Personal Data will occur to an organisation or country unless appropriate safeguards are in place to protect your data and other personal information.

Disclosure of Data

Legal Requirements

WSG Group may disclose your Personal Data in good faith, believing that such action is necessary to:

  • Protect and defend the rights or property of WSG Group
  • Prevent or investigate potential misconduct related to the Service
  • Safeguard the personal safety of users of the Service or the public
  • Protect against legal liability

Security of Data

The security of your data is important to us; please keep in mind that no method of transmission over the Internet or electronic storage is completely secure. While we make every effort to use commercially reasonable measures to protect your Personal Data from misuse, loss, unauthorised access, alteration, or disclosure, this may include both electronic and physical security measures.

Internet Users

If you access our website, we may collect information about your connection session, such as your IP (Internet Protocol) address and domain name. Additionally, our website may occasionally use cookies. The primary purpose of cookies is to identify users and personalise web pages for them. While cookies do not contain personal information, they may be linked to a database record about you. We may use cookies to monitor website usage and record when you visit our site and which pages you view, enabling us to serve you more effectively. The statistics and log files may be retained indefinitely and used whenever necessary to prevent security breaches and ensure the integrity of the information provided by WSG Group. Your personal information will not be disclosed unless required by law or with your consent.

Access

You may be entitled to access the personal information we hold about you by making a written request. We will aim to provide access to the requested information within 30 days. A reasonable fee may apply to process your request. We may deny access to personal information where required by the Privacy Act. If, after receiving access to your personal information, or at any other time, you believe the information we hold is inaccurate, incomplete, or outdated, please notify us immediately. We will take reasonable steps to correct the information to ensure it is accurate, complete, and up to date.

Service Providers

We may engage third-party companies and individuals to assist in providing our Service (“Service Providers”), to deliver the Service on our behalf, perform service-related tasks, or help us analyse how our Service is being used.

These third parties will have access to your Personal Data solely for the purpose of performing these tasks on our behalf and are required not to disclose or use it for any other reason.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics

Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. Google uses the data it collects to monitor and analyse the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise ads within its advertising network.

You can opt-out of having your activity on the Service tracked by Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics regarding your activity.

Adwords Remarketing Privacy Policy

This website uses the Google AdWords remarketing service to advertise on third-party websites (including Google) to previous visitors of our site. This means we may advertise to visitors who haven’t completed a specific action on our site, such as submitting an enquiry through the contact form. Advertisements may appear on the Google search results page or on sites within the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on past visits to our website. Any data collected will be used in line with both our Privacy Policy and Google’s Privacy Policy.

You can adjust your preferences for how Google advertises to you by visiting the Google Ad Preferences page.

Links to Other Sites

Our Service may include links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly recommend that you review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service is not intended for individuals under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you believe your child has provided us with Personal Data, please contact us. If we discover that we have collected Personal Data from a child without parental consent, we will take steps to delete that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy occasionally. Any changes will be posted on this page, and we will notify you by updating the date at the top of the Privacy Policy.

We encourage you to review this Privacy Policy periodically for any updates. Changes to this Privacy Policy take effect when posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please our Privacy Officer via the details below:

Privacy Officer:

Phone: 1800 186 597

More Information

For more details about privacy, you can visit the Federal Privacy Commissioner’s website at  www.privacy.gov.au. Please note, this privacy policy may be updated periodically. The last update was made on May 20, 2020.

 
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